Inbox & enquiry triage
Sort, tag and draft replies to incoming email and forms.
FlowSolvio
Automation, data and infrastructure
Start with a Flow Audit, automate the jobs that eat your week, connect your apps and see your numbers clearly. Websites and hosting are also available.
AI automations
Use AI where it saves real time, with checks so nothing goes out unreviewed.
Document processing
Extract data from invoices, orders and PDFs into your systems.
Assistants & chat
Internal or customer-facing assistants grounded in your own content.
Process and workflow optimisation
Fix the process first, then automate it.
Process mapping
Document how work actually happens today.
Bottleneck review
Find the steps that cost the most time and errors.
Workflow redesign
Simpler handoffs, clear owners, fewer spreadsheets.
Data analytics and business intelligence
Your key numbers on one screen, refreshed for you, so Monday starts with answers, not spreadsheets.
Illustrative dashboard · demo data
Tasks automated120
Hours saved36
Open enquiries14
Dashboards
Sales, operations and finance dashboards, refreshed several times a day.
Reporting automation
Weekly reports that build and send themselves.
Data clean-up
Bring scattered data into one reliable source.
Integrations
Connect the services you already pay for.
Systems integration
CRM, accounting, e-commerce, email and calendars talking to each other.
APIs & webhooks
Custom connections where off-the-shelf tools fall short.
Monitoring
Alerts if a sync fails, so nothing slips quietly.
Six jobs we can take off your plate
Picture the jobs that eat your week running quietly in the background. Here's what that can look like.
- 01Enquiry to CRM
When: A web form or email enquiry arrives.
What happens: AI tags it, creates the CRM contact and drafts a reply for you to approve. - 02Invoice capture
When: A supplier invoice lands in the inbox.
What happens: Key fields are extracted and a draft bill is created in your accounts software. - 03New order sync
When: An online shop order is placed.
What happens: Stock, accounts and the customer record update automatically. - 04Weekly numbers
When: Every Monday at 8am.
What happens: Sales and operations figures are pulled together and a summary is emailed to you. - 05Missed-sync alert
When: An integration fails or stops running.
What happens: You get an alert and we are notified to fix it. - 06Hosting client onboarding
When: A new order is paid in the client area.
What happens: Welcome email, set-up checklist and calendar booking are sent automatically.
We connect the tools you already use
CRMAccountingEmailCalendarE-commerceSpreadsheetsHelpdeskPaymentsCloud storageTeam chatFormsDatabasesCRMAccountingEmailCalendarE-commerceSpreadsheetsHelpdeskPaymentsCloud storageTeam chatFormsDatabases
Also available: website development
Built and hosted together, so you've one place to call. Hosting is part of the project, not another thing on your list.
Design and build
Dynamic websites built around what your customers need, streamlining your pipeline from first visit to enquiry.
See how we design and build
Fast, secure hosting included
Your site goes live on our managed UK hosting with free SSL and daily backups. Bigger projects can run on a managed server.
See how our hosting works
Care afterwards
Keep Flowing or Flow Forward keep it updated, monitored and improving.
See our care plans